Free ROI Calculator

MSP AI ROI Calculator: Project Your Annual Savings

Adjust the sliders to match your operation. Get a real-time projection of your annual savings from AI automation.

35%reduction in ticket handling time
60%faster documentation
8 hrssaved per client onboarding
2 hrssaved per tech per week via AIOps

Your team

Technical headcount
Technicians and engineers handling client work
12
1100
Avg. fully-loaded hourly cost
Salary + benefits + overhead per technical staff member
$65
$30$150
Monthly ticket volume
Total support tickets across all clients per month
480
505,000

Your operations

Avg. time to resolve a ticket
Mean time to resolution across all ticket types
42 min
10 min120 min
New client onboardings per year
New clients requiring documentation and setup
8
150
Hours/month on documentation
Runbooks, SOPs, client notes, and knowledge base updates
38 hrs
5 hrs200 hrs

Your projected results

Annual gross savings
$219,752
before AI tooling costs
Net annual savings
$180,197
after investment
First-year ROI
456%
return on AI investment
Hours freed / month
282 hrs
redirected to billable work
Annual savings breakdown
Ticket triage & resolution$91,728
Documentation automation$17,784
Client onboarding$4,160
AIOps monitoring$81,120
Reporting & QBRs$24,960
AI tooling investment-$39,555
Net annual savings$180,197
Email me these results
Want a customized savings analysis?

Our team builds detailed business cases with vendor-specific projections for your exact stack — PSA, RMM, documentation tools, and more.

Methodology & assumptions

Ticket triage & resolution (35% reduction)

AI auto-classification, smart routing, and suggested responses reduce technician handling time. Based on ConnectWise and ServiceNow AI benchmarks across mid-market MSPs.

Documentation automation (60% reduction)

AI writing tools (IT Glue AI, Hudu AI, Scribe) cut documentation time dramatically. 60% is a conservative figure from vendor case studies across 200+ MSPs.

Client onboarding (8 hrs saved per client)

Automated runbook generation, network discovery, and templated SOPs eliminate the bulk of manual onboarding work. Derived from MSP onboarding automation benchmarks.

AIOps monitoring (2 hrs/tech/week)

AI-driven alert correlation and noise reduction eliminates redundant alert review. Based on Datto, N-able, and Kaseya AI integration data.

Reporting & QBRs

Automated QBR generation and monthly reporting tools save approximately 4 hours per 60 tickets in reporting overhead.

AI tooling investment (18% of savings)

Estimated annual cost of AI tool subscriptions, implementation, and training. Conservative for most MSPs — actual costs often lower as many tools are bundled in existing PSA/RMM platforms.